Advice for tenants and residents

 
Key
Tenancy deposit protection

Tenancy deposit protection

Find out about tenancy deposit protection schemes and what your landlords need to know about them

Housing support service

Housing support service

Get help and support with resettlement and maintaining your tenancy from our support services

Community alarm service

Community alarm service

All residents can get a pendant alarm that links to our response centre

Immigration accommodation
                           certificates

Immigration accommodation certificates

Find out about the details of accommodation certificates and what the criteria are for getting one

Information for council tenants

Information for council tenants

Advice to help ensure that living in your council home is safe and trouble-free

Housing repair complaints

Housing repair complaints

The rules surrounding housing repairs and what you need to do as a landlord or tenant

Housing health and safety
                           rating system

Housing Health and Safety Rating System

A system which lets us take action to protect people from dangerous housing conditions

Housing Options and Advice service

Housing Options and Advice service

Accommodation advice, your tenancy rights and more

Resident involvement

Resident involvement

Resident Involvement seeks to empower tenants and residents to influence and monitor the service provided in a variety of ways.

Alterations to your home

Alterations to your home

Application forms for council tenants to make changes to their homes

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