Contact us

Send us an email, ring us up, write to us or drop in and see us
 
Customer service advisor

Our customer service team is trained to help with a wide range of enquiries, serving customers face-to-face, by telephone and online.

The customer service centre is open from 8am–6pm on Mondays–Wednesdays and Fridays, and 9am–6pm on Thursdays.

Guildhall

Council buildings

Opening times, directions and access information for our offices

Service updates

Service updates

Details of disruptions to services caused by bad weather or other factors

Give us your feedback

Give us your feedback

Make a suggestion, compliment or complaint about our services

Pen

How to complain about a councillor

Let us know if you think a councillor has not followed our code of conduct

Interpreting and translation services

Interpreting and translation services

We can help you in a wide range of languages

Alternative formats

Alternative formats

We can provide information in large print, Braille, and audio

Petitions

Petitions

Information about our public petitions scheme, including online petitions

Data protection

Data protection

How we handle your personal data

Elsewhere on this website

Translation