Customer and Democratic Services

Details about the function of this department
 

About the Customer and Democratic Services Department

Services provided

  • Corporate Marketing
  • Electoral Registration and running elections
  • Support to elected Councillors and to the Mayor
  • Preparation of the agendas and minutes for all Council Committee meetings
  • Implementation of the Customer Access Strategy
  • Legal Services to the Council
  • Local Land Charges: searches and enquiries
  • Reception Service and operating the main switchboard
  • Strategy and Partnerships

Chief Officers

Antoinette Jackson
Director of Customer and Democratic Services
01223 457004
email: antoinette.jackson@cambridge.gov.uk

Nova Roberts
Head of Customer Service
01223 457361
email: nova.roberts@cambridge.gov.uk

Geoff Olliffe
Head of Reception and Office Services
01223 457031
email: geoff.olliffe@cambridge.gov.uk


Simon Pugh
Head of Legal and Democratic Services
01223 457401
email: simon.pugh@cambridge.gov.uk

Trevor Woollams
Head of Strategy and Partnerships
01223 457061
email: trevor.woollams@cambridge.gov.uk

Ashley Perry
Corporate Marketing Manager
01223 457064
email: ashley.perry@cambridge.gov.uk

Address

The Guildhall, Cambridge CB2 3QJ

Opening hours

09.00am to 5.00pm — Monday to Thursday
09.00am to 4.30pm — Friday
CLOSED — Saturday and Sunday

Service Guarantees

Local Land Charges Searches: We aim to reply to routine search applications within 10 working days.