Shopmobility gives everyone with a mobility problem access to shopping and other services in the city centre.
There are two Shopmobility centres in Cambridge, one at the Grand Arcade car park, and the other at the Grafton East car park.
Shopmobility offices are open Monday to Saturday, 10am-4pm. The Grafton office is also open 11am-5pm on Sundays.
You do not need to be a Blue Badge holder to use this scheme.
Contact and booking details
To book a service or appointment, telephone 01223 457452 for the Grand Arcade, or 01223 461858 for the Grafton.
For more information about the service, or to make a donation, email Jean White at jean.white@cambridge.gov.uk or telephone 01223 457452. You can also use our textphone number, 01223 457050.
Planned closures
The shopmobility service will not be available throughout the August Bank Holiday:
- Saturday 28 August - both offices are open from 10am to 4pm
- Sunday 29 August - Grand Arcade office is closed, but Grafton Centre office is open from 11 am to 5pm
- Monday 30 August - both offices are closed
- Tuesday 31 August - both offices are open from 10am to 4pm
Normal service will be available at all other times.
Service
Both Shopmobility centres provide a free service including:
- manual and electric wheelchairs
- portable hearing loops
- scooters
- rollators (walking aids with seats)
If you are visually impaired or require the use of a wheelchair, an escort service may be available subject to staffing so please telephone and book an appointment.
Before equipment can be used we require proof of your name and address, and a small form must be completed for insurance purposes. Staff will be available to show you how to use the equipment if you need them to.
