You can get a national bus pass to enjoy free off peak travel on local bus services throughout England, including London, if you:
- are aged 60 or over
- re disabled
To get a national bus pass complete the application form and include proof that you are eligible:
Bus pass application form for Cambridge residents with disabilities
Bus pass application form for Cambridge residents over the age of 60
What to attach
You will need to show one proof of age. Options here — which should be attached as photocopies — are:
- your annual award letter from the Department for Work and Pensions
- your passport or driving license
- your medical card
- your birth certificate
You will need to show one proof of address or residency. Options here — which should be attached as photocopies — are:
- your annual award letter from the Department for Work and Pensions
- your driving licence
- your medical card
- a utility bill, for example for gas, water, electricity or telephone
- a council tax bill
Please note that your bank statement cannot be accepted as proof of address.
If you are disabled, provide proof of that. Find out more details on what proof you will need.
Please remember that for most purposes a photocopy is sufficient. You don't need to send original documents, which may become lost in the post.
Also include a passport sized photograph. You can get one of these through photo booths that can be found in many larger shops and supermarkets.
Please write your name and date of birth on the back of the photograph.
Where to send your application
Post your application — with photocopies of all required documents — to:
Bus passes
The Guildhall
Cambridge CB2 3QJ
You can drop off your application or apply in person at:
Customer Service Centre
Mandela House
4 Regent Street
Cambridge CB2 1BY
It will then be posted to you (please allow two weeks).
If you need more information, contact us online or you can call our customer service team on 01223 457000 between 8am and 6pm, Monday to Friday.
More about bus passes
You can use your new national bus pass to enjoy free off peak travel on any local bus service in England, including London.
Off peak means after 9.30am between Mondays to Fridays and all day at weekends and on bank holidays.
If you have a bus pass because you are registered blind or partially sighted, you can use this at any time in Cambridgeshire and Peterborough.
It does not cover long distance coach services, such as National Express, but it does cover services such as the X5 to Bedford and Oxford.
If your circumstances change such as a change of name or address you must tell us.
Lost, old and replacement bus passes
If you think you may have lost your pass on a bus, first contact the relevant bus company where you may have left the pass.
If it cannot be found, please notify the council. Contact us online or call 01223 457187 so that the pass can be cancelled and a replacement ordered.
You won't be charged for a replacement.
Please note that expired, old style passes are not accepted.
If a bus pass is no longer needed (perhaps due to bereavement, you move out of the city or you are no longer eligible for the scheme) the bus pass must be returned to us. There is a freepost address on the back of the pass.
Dial-a-Ride
Bus pass holders get a discounted fare on Cambridge Dial-a-Ride services. This is a service for people whose health and mobility problems make it impossible for them to use public transport.
You need to be a member to use Dial-a-Ride and there is a £10 joining fee.
Email dial-a-ride or call 01223 506335 for more information.