People who live in Older People's housing will benefit from:
- privacy, security and independence
- access to all council services
- a communication link with other agencies, eg social and health services
- emergency assistance whenever needed
- regular contact with an independent living facilitator
- involvement in consultation and decision making on issues that affect the service
Additionally, the following services are available:
Independent living facilitators
Independent living facilitators ensure as far as possible the safety and well-being of the tenants whilst encouraging independent living.
They also liaise with tenants and provide an activities programme throughout the year to encompass individuals’ requests. Tenants are also fully encouraged to organise their own activities and events.
A monthly newsletter is published with up-to-date information about the service and what is happening that month.
Emergency alarm service
Each flat is connected to a control centre by an emergency alarm system.
In an emergency the control centre will alert someone immediately. That person is trained to assess the situation and to make any necessary arrangements.
This could include contacting the emergency services, your GP or a district nurse, or arranging a visit from a relative, friend or neighbour.
The alarm is a small unit fixed to the wall. It is a speech unit with a button on the front and a pull-cord. To make a call, just press the button or pull the cord. If you can't reach the unit, pull cords are installed in various places around the flats.
Tenants' associations
The Cambridge Federation of Tenants, Leaseholders & Residents offers support and advice for Cambridge City Council tenants and owner occupiers on council estates, and helps them make a difference in their homes, streets and communities.
The Older People's Housing Scheme Residents' Association meet on the second Wednesday of each month. It is a chance for all tenants to get together and discuss any issues they may have,and to pass on any news.
It is also an opportunity for tenants from schemes to meet one another. It starts at 2pm and is held alternately in the sheltered schemes.
All tenants are welcome to attend; transport can be arranged through the Federation of Tenants, Leaseholders & Residents.