All private tenants have rights to repairs, which they can enforce no matter what type of contract they have. To help ensure these repairs are made we have enforcement powers under the Housing Act 2004.
All landlords must comply with the Landlord and Tenant Act 1985 Section 11. This means they must:
- Keep the property and exterior of the property in good repair, eg windows, walls, roof, drains and gutters
- Keep all installations in good repair, eg toilets, sinks
- Keep all heating and water heating installations in good repair
However, your landlord does not have to make repairs until you have reported them. Always do this in writing and keep a copy.
The Environment Protection Act 1990 provides legislation for local authorities to deal with complaints known as 'statutory nuisances' and could help you deal with poor conditions in your home or get repairs done. Examples of statutory nuisances include, falling plaster, defective wiring and damp.
Landlords also have an obligation to ensure that homes are free from any hazards that would affect the health and safety of the occupant. The Housing Health and Safety Rating System (HHSRS) is used to identify hazards and outline when we have a duty or power to act.
Tenants also have an obligation to look after the accommodation. The tenancy agreement may give details of both your landlord's and your responsibilities in carrying out repairs and tenants should check this.
If you would like your property to be inspected by an environmental health officer or would like to make a complaint please contact env.health@cambridge.gov.uk.