If you are having trouble using our website then this page may be able to help you.
For information on changing your computer or browser to make the web more accessible for you, visit the BBC's My Web My Way website.
Our accessibility page has information on access keys which can help you quickly jump to common and useful pages of a website, or skip past the page navigation on a webpage.
Search
Our website uses a Google search to help you quickly find whatever you are looking for.
Because search is not an exact science, we have added specific results for popular searches to help you find content quicker. These links appear above the other results.
To help you get more relevant search results, we recommend that you use keywords instead of whole phrases; words like 'and', 'to' and 'of' tend to be ignored.
If you want to search for a complete, exact phrase, place it in quote marks ("...").
For more information, read our search help pages.
A - Z
The A - Z directory contains links to information on many popular and useful topics.
It will direct you to pages on our website as well as other important countywide websites, including Cambridgeshire County Council.
Downloads and software
We try to provide as much information on our website as we can. Where possible we do this within our webpages, however we often need to provide information as downloadable files instead.
Usually these files will be in one of two formats: Portable Document Format (PDF), or Rich Text Format (RTF).
Both file types are fully supported by a wide range of software, some of which we have provided links to for you to download if you want.
PDF files
PDF files are platform independent and were designed with the internet in mind. They facilitate efficient distribution of large, complex documents.
A number of PDF readers are available; Adobe Reader is a common program that is free to download and use. You can download Acrobat Reader from Adobe.
We use Adobe Acrobat software to create PDF files.
RTF files
Rich Text Format is readable by most word processors. If you do not have a suitable program to read these files, you can download the Microsoft Word Viewer which will allow you to read and print documents.
An alternative option is Open Office, an open-source and multi-platform suite of office tools including a word processor, spreadsheet, database and more. Open Office is free to download from www.openoffice.org.