We work seven days a week to remove graffiti from public areas.
We also collect information to help build profiles of offenders so that appropriate police action can be taken.
We aim to remove offensive graffiti within one day of receiving a report and all other graffiti within five days.
Offensive graffiti includes graffiti which is racist, sexist, obscene or inflammatory.
The removal of graffiti that is detrimental to the environment is free of charge to residents. However, if graffiti is on private property away from public view there may be a charge for removal.
We are also happy to remove graffiti that is just outside of the city boundary, but there is likely to be a charge for this.
If you would like graffiti to be removed from your neighbour's property you should inform them of our service and ask them to contact our customer services team.
Report graffiti
Please contact us by email to report graffiti.
Please be as specific as possible about the location and nature of the graffiti.
Removal of graffiti from private property
We use modern chemicals to remove spray paint and pen based graffiti, so damage to the surface that the graffiti is on is very rare.
If we consider that damage is likely we will discuss options with the property owner prior to the work being undertaken. The owner of the property is likely to be asked to sign a waiver to allow us to remove the graffiti.
All possible steps will be taken to ensure that any damage to surfaces is kept to a minimum, but this waiver states that the work will be undertaken at the property owner's risk.
Graffiti removal kits
If you would like to help us remove graffiti in Cambridge, we have several graffiti removal kits that we can loan to local residents' associations.
Prevention of graffiti
A number of protective coatings and paints are available and can be applied free of charge for residential properties within the city.
These coatings prevent the paint from gaining a hold and tend to spoil the graffiti, making the surfaces less attractive to repeat attacks.