We collect rubbish and recycling on an alternate weekly system: we will collect your blue box and green bin one week and your black box and black bin the next.
Collections start early, so please put your containers out by the road by 7am on the morning of collection, but no earlier than 6pm the day before.
Please bring your containers back in as soon as possible after they have been emptied, to avoid causing obstruction on the pavement.
Only rubbish which is inside the containers will be collected; sacks or items left next to or on top of bins will not be taken.
Please also ensure that the lids of your wheelie bins are properly closed, as overloading your bin may also mean that it does not get emptied.
Bank holiday collections
In weeks with a bank holiday, collections are usually made on the day after your normal collection.
All collections in the week beginning 25 May 2009 will take place one day later than normal: there are no collections on Monday 25 May, and Friday 29's collection will be made on Saturday 30.
Sack collections
Residents who do not have a place to store bins on their premises are issued with brown sacks for their compostable waste and white sacks for their general refuse. A maximum of five white sacks or six brown sacks will be collected at one time.
Collect and return
If you are unable to carry your bin or box to the kerbside, you can ask to be put on the 'collect and return' list. The recycling crew will then collect your box or bin from your property.
Special collections
We can only collect rubbish that fits inside the bin with the lid closed.
If you have too much rubbish, you can take it to the recycling centre at Butt Lane in Milton.
If you would like us to make a special collection we can do this, but there will be a charge for this service. Charges depend on the amount of waste to be collected.
If you would like to arrange a special collection, please contact the customer services team.