Our customer service centre at Mandela House is open from 8am to 6pm, Monday to Friday.
Our team is trained to help with a wide range of enquiries, serving customers face-to-face, by phone and online.
Not all of our services have been moved to the new centre yet; the rest will do so over the next 18 months.
This will make it easier for customers who will be able to access more services in one place.
Services available at our customer service centre
- Council Tax enquiries
- Housing and Council Tax Benefits
- Business rates enquiries
- Choice based lettings (known as Home-Link – the new way of allocating social rented housing)
- Housing options and advice
- Homelessness
- Payments
- Active Communities reception
- Community development reception
- Environmental services reception
- Self-service area with access to online services
Last updated: Wednesday, June 25, 2008